Aapki Nigrani aur Suraksha Hamara Pehli Priority
ek001 par aapka personal information, payment details aur account activity sab kuch encrypted aur protected rakhte hain. Hum samjhte hain ke jab aap JazzCash, Easypaisa, SadaPay ya Raast...
Hamari Privacy Policy Kya Cover Karta Hai
Jab aap ek001 par account banate ho, hum aapka naam, email, phone number aur address collect karte hain—yeh zaroor hai kyun ke Pakistani qanoon mein identity verification lazmi hai. Aapka payment information—JazzCash wallet, Easypaisa account ya bank details—directly hamari payment processor ko bhejte hain, hamari servers par store nahi hote. Hum aapka browsing behavior, device type aur login history record karte hain
ta ke account security badha rahe aur fraud se bacha rahe. Jahan local qanoon ijazat deta hai, wahan hum ye data rakhte hain aur sirf internal support, compliance aur anti-fraud ke liye isteemal karte hain.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
Privacy ke Baare Mein Raaay Dein ya Complain Karin
Email Support
[email protected] par email bhejiye aur hamari team 48 ghanto mein jawab dega. Apna account number aur exact concern zaroor likha hona chahiye.
Live Chat
Agar jaldi jawaab chahiye to hamari chat team se poochiye. Woh aapke privacy-related questions ka direct haal denge.
Complaint Form
ek001.net/contact-us par aapka formal complaint submit kar sakte ho. Hum har complaint ko local qanoon ke mutabiq investigate karte hain.
Hamari Privacy Practices Transparent Aur Verifiable Hain
Encrypted Connections
Har transaction HTTPS protocol se ho ta hai. Aapka browser check kar sakta hai ke lock icon dikhe address bar mein.
Third-Party Audits
Hamara encryption aur data-handling system independent security auditors se verify hota hai every quarter.
No Third-Party Selling
Hum aapki personal ya payment information kabhi bhi marketing companies ya third parties ko nahi bechte.
Compliance Roadmap
Hamari privacy framework Pakistan, Bangladesh aur supported regions ke financial aur data laws ko follow karta hai.
Account Deletion
Agar aap account close karna chaho to [email protected] se request kijiye. Hum legal hold period ke baad sab data delete kar denge.
Incident Response
Agar koi breach hote, hum affected users ko 7 din mein notify karten hain aur detailed report share karten hain.
Privacy Policy: Hamara Apne-aap Mein Standard
| Data Minimization | Hum sirf woh info mangta hain jo account verify karne aur payments process karne ke liye zaroori hai—kuch extra nahi. |
|---|---|
| Secure Storage | Personal aur payment data separate, encrypted servers mein store hote hain. Jab logout karo to session automatically clear ho jata hai. |
| No Cookie Tracking | Hum marketing cookies nahi rakhte. Sirf essential cookies hote hain—login, language preference, aur account settings ke liye. |
| Transparent Updates | Agar privacy policy change ho to hum 30 din pehle email se notify karte hain. Naye terms se pehle opt-in approval chahiye. |
| User Control | Aapka account settings mein jao to aap dekh sakte ho ki kaun-se notifications, cookies aur data-sharing options on hain. |
| Withdrawal Protection | Jab aap JazzCash, Easypaisa, SadaPay ya Raast se paise nikalna chaho, verify OTP se confirmation hota hai—fraud se bacha. |
| Regional Respect | Pakistan mein jo qanoon hai, hum usi ke hisaab se data rakhte aur handle karte hain. Kisi aur country ke rule apply nahi. |